Terms & Conditions
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Terms & Conditions

Welcome to Naj Jewellery Pvt Ltd. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before making a purchase or using our services. If you do not agree with any part of these terms, please refrain from using our website or services.

 
1. General Information

  • Company Name: Naj Jewellery Pvt Ltd

  • Address: 957 Jewel Junction, Achari Street, Nellore – 524003, Andhra Pradesh, INDIA

  • Contact Information:

    • Email: ournaj@najindia.com

    • Customer Care: +91 861 2331123 | 2331323

    • WhatsApp: +91 9030331123 | 9032331123

  • Social Media:

2. Pricing and Payment

  • All prices displayed on our website and store are in INR (Indian Rupees).

  • Prices are subject to change without prior notice.

  • Payment methods include credit/debit cards, net banking, and other available digital payment platforms, including Razorpay.

  • Full payment must be received before shipping or handing over the product.

  • By proceeding with a payment, you agree to Razorpay’s terms and conditions, which are applicable to all transactions processed through their gateway.

3. Shipping and Delivery

  • We deliver products within India.

  • Shipping charges, if applicable, will be mentioned during checkout.

  • Delivery timelines may vary based on the destination and product availability.

  • Naj Jewellery is not responsible for delays caused by external factors such as courier services or unforeseen circumstances.

4. Returns and Refunds

  • Products are eligible for return or exchange only in the event of manufacturing defects or damages during transit.

  • To initiate a return, please contact our Customer Care within 7 days of receiving the product.

  • Refunds will be processed after inspection of the returned product and may take 7-10 business days to reflect in your account.

5. Privacy Policy

  • All customer information provided to us will be handled in accordance with our Privacy Policy.

  • We ensure that your personal information is secure and used only for order processing and improving customer experience.

6. Intellectual Property

  • All content, designs, and trademarks displayed on this website are the intellectual property of Naj Jewellery Pvt Ltd.

  • Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

7. Limitation of Liability

  • Naj Jewellery Pvt Ltd is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • We ensure all products meet quality standards, but the final responsibility lies with the customer to use them appropriately.

8. Governing Law

  • These terms and conditions are governed by the laws of India.

  • Any disputes arising out of or in connection with these terms will be subject to the jurisdiction of the courts in Nellore, Andhra Pradesh.

9. Amendments

Naj Jewellery Pvt Ltd reserves the right to update or modify these terms and conditions at any time without prior notice. Customers are encouraged to review this page regularly to stay informed.